Had an epic ride yesterday, washed my bike today find crack in weld where top
tube meets seat tube. Taking to LBS tomorrow, chances of getting a new frame from warranty? It's not an expensive bike but all I got. Giant talon 29er.
2 replies to this topic
#2
TenBeers
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Posted 10 September 2013 - 05:13 AM
I would think they would replace the frame, no questions asked -- as long as they have some available. The Talon is a current model, so they should.
'11 Sawyer (suburban assault dog-running bike)
'16 Stache 9 29+
'16 Farley
'17 Fuel EX 8 27.5+
#3
Nelmenator
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Posted 20 September 2013 - 08:45 AM
Giant honored their warranty and I got a brand new frame free of charge. Totally Stoked! Jeremy at South County Cyclery was super helpful. And because I had lifetime maintenance they put my bike together for free and had it turned around for me the day the frame came in. What was once a bike too old to keep fixing/upgrading is now ready for some new components.
Also tagged with one or more of these keywords: Frame, crack giant
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